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Shop Policies
Shipping & Delivery
At Populace Tee's, we strive to ensure prompt and reliable delivery of your orders. Our shipping methods are designed to meet your needs, and we are committed to providing transparent information about packaging and costs. We believe in building trust through clear communication and efficient delivery services.
EASY RETURNS We have a hassle-free return policy. If you're not completely satisfied with your purchase, just let us know and we'll make it right.
TRACKING YOUR ORDER We know how important it is to stay informed about your order. That's why we provide real-time tracking information for all orders. You'll be able to see exactly where your package is at all times.
SECURE ORDERING Your security is our top priority. We use the latest encryption technology to ensure that your personal information is always safe and secure.
PRIVACY POLICY We respect your privacy and will never share your personal information with anyone. Please read our privacy policy for more information.
Our dedication to quality extends to our packaging, ensuring that your items are carefully protected during transit. We understand the importance of a seamless shipping experience and aim to exceed your expectations at every step.
Return & Refund Policy
We want you to be completely satisfied with your purchase from Populace Tee's. If you have changed your mind or are dissatisfied with a product, our straightforward return and refund policy is designed to provide you with confidence and peace of mind. We believe in fostering a positive customer experience, and our return process is hassle-free and customer-centric.
We want you to be completely satisfied with your purchase from our online store. If for any reason you are not, we will gladly accept returns of unused, unworn, unwashed, or defective merchandise within 7 days of the original delivery date.
To initiate a return, please follow the steps below:
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1. Contact our customer service team at aronna@populacetees.com to request a return authorization merchant number (RAM#).
2. Pack the merchandise securely in the original packaging, if possible, and include all paperwork. All products must be returned in good unused condition with all tags attached to ensure full credit.
3. Clearly write the return authorization number (RAM#) on the outside of the package and send it to the following address:
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[WILL BE GIVEN BY CUSTOMER SERVICE]
Please note the following:
- Shipping and handling charges are non-refundable.
- We cannot accept COD deliveries.
- We recommend that you use a traceable shipping method for your return.
- We are not responsible for any lost or stolen packages.
- Refunds will be issued to the original payment method within 7-10 business days of receipt of the returned merchandise.
If you have any questions about our return policy, please contact our customer service team. Thank you for choosing our online store and we hope to serve you again in the future.
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