FAQ

We offer fast and reliable shipping to all locations. Our delivery times vary depending on your location, but we always strive to get your order to you as soon as possible.

At Populace Tees, we understand the importance of staying informed about your order status. That's why we offer real-time tracking information for all orders. Once your order has been processed and shipped, you will receive a confirmation email containing your tracking number. You can use this tracking number to monitor the progress of your package at any time. Simply enter the tracking number on our website's "Track My Order" page or through the carrier's tracking portal. This will provide you with up-to-date details on the location and estimated delivery time of your package. For any further assistance, our customer support team is always ready to help.

At Populace Tees, we take your privacy very seriously. We are committed to ensuring that your personal information is always protected. In line with our privacy policy, we emphatically respect your privacy and will never share your personal information with anyone. This applies to all stages of the shopping experience, from browsing our site to making a purchase and receiving your order. For more detailed information on how we safeguard your data, please read our full privacy policy available on our website.

Your security is our top priority. We use the latest encryption technology to ensure that your personal information is always safe and secure.

Currently we only ship within the US. We pride ourselves on quick and reliable delivery, so you can rock your new Populace Tees gear in no time. Stay tuned as we continuously work on expanding our shipping capabilities to reach more Populace Tees fans in the future!

Absolutely! At Populace Tees, we're thrilled to offer a wide variety of stylish and comfortable long sleeve shirts and sweatshirts to suit your fashion needs. Whether you're looking for a cozy sweatshirt to keep warm or a versatile long sleeve shirt for a casual or semi-formal look, we've got you covered. Explore our collection today to find the perfect addition to your wardrobe! If the option is not available online send us a chat or an email request at populacetees@gmail.com. 😉

🙂Absolutely! At Populace Tees, we believe that everyone should find their perfect fit, which is why we offer our shirts and sweatshirts in both 3XL and 4XL sizes. Simply send us a message to get all the details you need. Please note, there is an additional charge for these sizes 😏, but we're happy to assist you in finding the perfect style and fit. Feel free to reach out—your comfort and satisfaction are our top priorities!

Absolutely! At Populace Tees, we love helping you express your unique style. If you have a specific image you'd like to see on a shirt, simply email your image to populacetees@gmail.com. Our team will work with you to bring your vision to life. Whether it's a family photo, a cool graphic, or your original artwork, we're here to help make your custom t-shirt dreams come true. Get ready to stand out with your very own personalized tee! 😀

Yes, if you do not see a color you would like please send us a quick message detailng the color you would like.

We want you to be completely satisfied with your purchase from our online store. If for any reason you are not, we will gladly accept returns of unused, unworn, unwashed, or defective merchandise within 7 days of the original delivery date. To initiate a return, please follow the steps below: 1. Contact our customer service team at aronna@populacetees.com to request a return authorization merchant number (RAM#). 2. Pack the merchandise securely in the original packaging, if possible, and include all paperwork. All products must be returned in good unused condition with all tags attached to ensure full credit. 3. Clearly write the return authorization number (RAM#) on the outside of the package and send it to the following address: [WILL BE GIVEN BY CUSTOMER SERVICE]

- Shipping and handling charges are non-refundable. - We cannot accept COD deliveries. - We recommend that you use a traceable shipping method for your return. - We are not responsible for any lost or stolen packages. - Refunds will be issued to the original payment method within 7-10 business days of receipt of the returned merchandise. If you have any questions about our return policy, please contact our customer service team. Thank you for choosing our online store and we hope to serve you again in the future.

At Populace Tees, we want you to love what you wear! That's why we offer an easy returns policy. If you're not completely satisfied with your unused purchase, simply let us know and we'll make it right. Whether it's an exchange or a full refund, our hassle-free process ensures you get the perfect fit or style every time. Just contact our customer service team for assistance.